Virtual assistanceVirtual assistance

Fernando

867/mo

Quezon City, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$867

per month

($5/hour)

Member since August 2026

Profile Description

Professional with 5 years of experience delivering top-tier support and account management within the healthcare, telco, and financial BPO industries. Possesses a strong track record of improving retention metrics, optimizing customer workflows, and handling high-volume inquiries with precision. Quick learner with a deep understanding of compliance, security, and customer-centric problem-solving across diverse markets."

Top Skills

Phone Support · 3 yearsTicket Management · 2 yearsEmail Support · <1 yearLive Chat Support · <1 yearLiveChat · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Phone SupportAdvanced

Ticket ManagementIntermediate

Live Chat SupportBeginner

Email SupportBeginner

LiveChatBeginner

Quick Stats

Age41 years

English LevelConversational

ID VerificationNot verified

Education

High-school

Novaliches High School

2003 - 2004