Marketing, Customer supportMarketing, Customer support
Felix
ID Verified600/mo
Nairobi, Kenya
Looking for Part-time
6 hours/day
Availability: US timezone
$600
per month
($3/hour)
Member since April 2026
Profile Description
I am currently serving as Infinix supervisor, where I manage Sales and promoters in Narok region. Over the past 4years, I have honed my skills in both marketing strategies and customer support, driving initiatives that enhance customer engagement and satisfaction. My expertise includes developing targeted marketing campaigns that have increased brand awareness by 60% and reduced customer acquisition costs. In addition, my strong interpersonal and communication skills have enabled me to resolv...
Top Skills
Blog Writing · <1 yearCanva · <1 yearCopywriting · <1 yearCreative Writing · <1 yearCustomer.io · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Social Media SupportBeginner
Video SupportBeginner
LiveChatBeginner
Customer.ioBeginner
Content & Writing
CopywritingBeginner
Blog WritingBeginner
Creative WritingBeginner
ScriptwritingBeginner
Email CopywritingBeginner
Editorial Calendar ManagementBeginner
GhostBeginner
Design & Creative
CanvaBeginner
WireframingBeginner
Work Experience
Supervisor
Infinix
Jan 2026 - Present
Key Achievements:
1.Sales improvement in the region 2.Proper management 3.Good customer feedback
Phone SupportData EntryEmail SupportCreative WritingLiveChatBlog Writing
Quick Stats
Age25 years
English LevelFluent
ID VerificationVerified
Certifications
Education Arts(English/Literature)