Felix

Marketing, Customer support

Felix

ID Verified
600/mo
Nairobi, Kenya
Looking for Part-time
6 hours/day
Availability: US timezone

Profile Description

I am currently serving as Infinix supervisor, where I manage Sales and promoters in Narok region. Over the past 4years, I have honed my skills in both marketing strategies and customer support, driving initiatives that enhance customer engagement and satisfaction. My expertise includes developing targeted marketing campaigns that have increased brand awareness by 60% and reduced customer acquisition costs. In addition, my strong interpersonal and communication skills have enabled me to resolv...

Top Skills

Blog Writing · <1 yearCanva · <1 yearCopywriting · <1 yearCreative Writing · <1 yearCustomer.io · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Social Media SupportBeginner
Video SupportBeginner
LiveChatBeginner
Customer.ioBeginner

Content & Writing

CopywritingBeginner
Blog WritingBeginner
Creative WritingBeginner
ScriptwritingBeginner
Email CopywritingBeginner
Editorial Calendar ManagementBeginner
GhostBeginner

Design & Creative

CanvaBeginner
WireframingBeginner

Work Experience

Supervisor

Infinix

Jan 2026 - Present

Key Achievements:

1.Sales improvement in the region 2.Proper management 3.Good customer feedback

Phone SupportData EntryEmail SupportCreative WritingLiveChatBlog Writing

Quick Stats

Age25 years
English LevelFluent
ID VerificationVerified

Certifications

Education Arts(English/Literature)