customer service/ support / virtual assistantcustomer service/ support / virtual assistant
Evans
1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone
$1,000
per month
($6/hour)
Member since October 2026
Profile Description
I am a customer focused professional with experience in customer service, communication and administrative support. I am skilled at handling customer enquiries, resolving issues, managing tasks accurately and maintaining a positive customer experience. I am reliable, adaptable and motivated team player who works well in a fast-paced and remote environments.
Top Skills
Email Support · 4 yearsLive Chat Support · 2 yearsPhone Support · 2 yearsTicket Management · 2 yearsZendesk · 2 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Email SupportAdvanced
Live Chat SupportIntermediate
Phone SupportIntermediate
Ticket ManagementIntermediate
ZendeskIntermediate
LiveChatIntermediate
Virtual Assistance & Admin
Data EntryBeginner
Executive Assistant ServicesBeginner
Sales & Business Development
Cold CallingBeginner
SalesforceBeginner
Specialized Skills
GDPR ComplianceBeginner
Work Experience
customer service representative
Teleperformance Kenya
Sep 2024 - Sep 2026
Live Chat SupportPhone SupportEmail SupportSalesforceGDPR ComplianceZendesk
Quick Stats
Age37 years
English LevelFluent
ID VerificationNot verified