Medical Virtual AssistantMedical Virtual Assistant
Ephraem
ID Verified$1,000
per month
($6/hour)
Profile Description
Dedicated Medical Virtual Assistant with over 3 years of experience providing remote support to healthcare practices in fast-paced environments. Skilled in appointment scheduling, patient communication, insurance verification, and accurate data entry using CRM and EHR systems, including HubSpot and eClinicalWorks. Experienced in handling sensitive patient information with strict adherence to HIPAA and confidentiality standards. Highly organized, detail-oriented, and proficient in MS Excel and Go...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Sales & Business Development
Marketing & Growth
Design & Creative
Data & Analytics
Customer Success
Work Experience
Appointment Setter
RealSmile Dentistry
Mar 2025 - Dec 2025
Job Responsibilities:
At RealSmile Dentistry, I handled high-volume outbound calls to warm and cold leads, successfully converting inquiries into confirmed dental appointments and contributing to an increase in booked slots. I built rapport with prospective patients through clear, patient-focused communication, addressed questions and concerns professionally, and ensured a positive first impression of the practice. I m...
Sales Associate & Executive Assistant
Ultimate Transport
Mar 2025 - Nov 2025
Job Responsibilities:
At Ultimate Transport, I supported sales and executive operations by conducting professional cold and warm outreach to prospective clients, contributing to increased service bookings and strengthened client relationships. I managed lead databases, tracked follow-ups, and refined outreach scripts to improve conversion rates from initial inquiries to confirmed commitments. In addition, I coordinated...
Medical Receptionist
Sebring Pediatrics LLC
Oct 2023 - Mar 2025
Job Responsibilities:
At Sebring Pediatrics LLC, I handled high-volume inbound calls and live chats to schedule appointments, follow-ups, and patient inquiries while maintaining full HIPAA compliance. I verified insurance eligibility, obtained prior authorizations, and clarified coverage details, helping reduce billing errors and claim issues. By accurately reviewing medical records, coordinating with providers and cli...