Virtual Assistant

Elsie

ID Verified
1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

BIO: Elsie is a multi-skilled worker from Kenya with over 8 years of experience working for start-ups, SMEs, and the Kenyan government in various capacities. She holds a bachelor's degree in Conflict Resolution andPeace. She has extensive experience in research, data collection, analysis, and presentation. She is highly knowledgeable in policy creation, management, and mediation. She is experienced in using Excel and Google Sheets for data entry, manipulation, and presentation, as well as Typefo...

Top Skills

Hunter.io · 9 yearsZoomInfo · 9 yearsApollo.io · 8 yearsCold Calling · 8 yearsSalesforce · 8 years

Skills & Expertise

E-commerce & Marketplace

TikTok ShopExpert
eBayExpert
BigCommerceExpert
Facebook MarketplaceExpert
Marketplace SEOExpert
WordPressExpert
Order ProcessingExpert
Amazon FBAExpert
EtsyExpert
WooCommerceExpert
Shopify PlusExpert
Product Listing OptimizationExpert
DropshippingExpert
Order FulfillmentExpert
ShopifyExpert
Amazon Seller CentralBeginner

Real Estate Operations

Follow Up BossExpert
Zillow Premier AgentExpert
AirbnbExpert
PropStreamExpert
XactimateExpert
VrboAdvanced
Review & Reputation ManagementAdvanced
Real Estate ListingBeginner

Sales & Business Development

ZoomInfoExpert
Hunter.ioExpert
Cold CallingExpert
SalesforceExpert
Zoho CRMExpert
Apollo.ioExpert
B2B SalesExpert
Lead GenerationExpert
Proposal WritingExpert
Account ManagementExpert
Warm Outreach & Appointment SettingExpert
CopperExpert
Close.ioExpert
Cold Email OutreachExpert
B2C SalesExpert
Sales Funnel ManagementExpert
Sales PresentationsExpert
PipedriveExpert
Linkedin OutreachExpert
NegotiationExpert

Virtual Assistance & Admin

Executive Assistant ServicesExpert
Research & Information GatheringExpert
Email ManagementExpert
TrelloExpert
Document ManagementExpert
Meeting CoordinationExpert
Personal Assistant ServicesExpert
CalendlyExpert
AsanaExpert
NotionExpert
BasecampExpert
Monday.comExpert
Calendar ManagementExpert
Travel PlanningExpert
Data EntryExpert
AirtableExpert
ClickUpExpert
JiraExpert
LinearAdvanced
CodaAdvanced

Specialized Skills

Language TeachingExpert

AI & Automation

ZapierExpert
Model ServingAdvanced
DALL-EAdvanced
PerplexityAdvanced
Copy.aiAdvanced
Jasper AIAdvanced
Runway MLAdvanced
HeyGenAdvanced
VeoAdvanced
Prompt EngineeringAdvanced
GitHub CopilotIntermediate
MidjourneyBeginner
Claude/Anthropic APIBeginner
vLLMBeginner
Data LabelingBeginner
Model EvaluationBeginner

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Social Media SupportExpert
Ticket ManagementExpert
Email SupportExpert
Video SupportExpert
Lead ManagementExpert
Technical SupportExpert
IntercomExpert
ZendeskExpert
FreshdeskExpert
Customer.ioExpert
LiveChatExpert
Help ScoutAdvanced

Work Experience

Executive Virtual Assistant

I WOKER 2019 – 2025 (Remote)

Feb 2019 - Present

Key Achievements:

• Provided day-to-day administrative support for executives and clients • Handled inbox management, scheduling, and travel bookings • Supported marketing campaigns and social media activities • Created reports, presentations, and maintained SOPs • Assisted with business development, including CRM updates and proposal drafting •

Research Assistant

The Nature Conservancy (TNC), Tana Upper Catchment March – April 2017

Mar 2017 - Present

Key Achievements:

• Collected and processed hydro-met and socio-economic data. • Maintained and updated databases. • Supported research teams and handled general office administration.

Attachment: Administrative Assistant Nairobi City Water and Sewerage Company Ltd October 2015 – January 2016

Administrative Assistant Nairobi City Water and Sewerage Company Ltd October 2015 – January 2016

Oct 2015 - Nov 2016

Key Achievements:

• Conducted research on water and sewage issues; compiled reports. • Mobilised and sensitised communities on water projects. • Processed service applications and managed field operations.

Attachment: Data & Project Assistant Centre for Training and Integrated Research in ASAL Development (CETRAD) January – April 2016

Attachment: Data & Project Assistant Centre for Training and Integrated Research in ASAL Development (CETRAD) January – April 2016

Jan 2016 - Apr 2016

Key Achievements:

• Collected and processed hydro-met and socio-economic data. • Maintained and updated databases. • Supported research teams and handled general office administration.

Social woker

Social Worker & Admin Support Department of Social Services, Westlands Sub-County May – April 2014

May 2014 - Apr 2014

Key Achievements:

• Registered persons with disabilities and various community groups. • Participated in outreach programs and facilitated access to funding. • Prepared reports and ensured proper documentation

Quick Stats

Age35 years
English LevelFluent
ID VerificationVerified