Customer Service/SupportCustomer Service/Support
Ellis
ID Verified700/mo
Las Piñas City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$700
per month
($4/hour)
Member since January 2026
Profile Description
Customer service/support for more than 3 years in online gaming/video games industry. Data entry associate in Quality Department for more than 3 years. Also experienced as a VA BD Agent in sales position.
Top Skills
Zendesk · 5 yearsLive Chat Support · 2 yearsTechnical Support · 2 yearsTicket Management · 2 yearsEmail Support · 1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
ZendeskExpert
Live Chat SupportIntermediate
Technical SupportIntermediate
Ticket ManagementIntermediate
Email SupportIntermediate
Phone SupportIntermediate
Data & Analytics
Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner
Sales & Business Development
Cold CallingBeginner
NegotiationBeginner
Cold Email OutreachBeginner
Lead GenerationBeginner
Work Experience
Player Support Agent - Red Barrels, Inc.
Keywords Studios Manila
Jun 2024 - Present
Live Chat SupportTechnical SupportTicket Management
BD Agent
Auto Services Unlimited
Jul 2025 - Aug 2025
Cold Email OutreachCold CallingPhone SupportLead GenerationNegotiation
Data Entry Associate - Quality Department
Keywords Studios Manila
Sep 2020 - May 2023
Google Sheets (Advanced)Excel (Advanced)Ticket ManagementZendesk
Player Support Agent - Glu Mobile
Keywords Studios Manila
Jan 2020 - Mar 2020
Technical SupportTicket ManagementCold Email OutreachEmail Support
English Customer Service
Bayview Technologies, Inc.
Apr 2018 - Jun 2019
Live Chat SupportEmail SupportPhone SupportCold Email Outreach
Quick Stats
Age32 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
JapaneseBasic
ID VerificationVerified
Portfolio
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Education
Bachelor's Degree
University of Perpetual Help System DALTA
2014 - 2024