Property Management Assistant

Eliud

450/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Dedicated and results-driven professional with over 3 years of experience in customer service, data annotation, and administrative support. Skilled in handling customer inquiries, resolving issues, maintaining accurate records, and using digital tools to support efficient operations. Experienced in managing high volumes of customer interactions, following quality standards, and collaborating with teams to achieve performance targets. Strong communication, problem-solving, attention to detail, an...

Top Skills

Email Support · 3 yearsLive Chat Support · 3 yearsAmplitude · <1 yearCustomer.io · <1 yearData Mining · <1 year

Skills & Expertise

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
Ticket ManagementBeginner
Customer.ioBeginner
LiveChatBeginner
IntercomBeginner
FreshdeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Python (Pandas/NumPy)Beginner
AmplitudeBeginner
Data MiningBeginner
Google Analytics 4Beginner

Work Experience

customer service, data annotation, and administrative support

INVISIBLE TECH

Mar 2021 - Present

Live Chat SupportTechnical SupportCustomer.ioLiveChatLead ManagementEmail SupportPhone SupportPython (Pandas/NumPy)Google Analytics 4Data Mining

Quick Stats

Age39 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationNot verified
Portfolio
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