Edriel

Amazon Virtual Assistant, Technical Support

Edriel

ID Verified
850/mo
Mandaluyong City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven professional with 8+ years of remote virtual assistance experience supporting e- commerce operations for U.S.-based clients, followed by technical leadership as Technician Head in the Philippines. Skilled in online business management, client relations, operational efficiency, and team supervision. Adaptable expertise spanning digital commerce and technical service delivery.

Top Skills

Amazon FBA · 8 yearsAdobe Photoshop · <1 yearCanva · <1 yearDropshipping · <1 yeareBay · <1 year

Skills & Expertise

E-commerce & Marketplace

Amazon FBAExpert
DropshippingBeginner
Product Listing OptimizationBeginner
Marketplace SEOBeginner
eBayBeginner
ShopifyBeginner
Facebook MarketplaceBeginner

Content & Writing

Product DescriptionsBeginner

Design & Creative

Adobe PhotoshopBeginner
CanvaBeginner

Work Experience

HEAD TECHNICIAN

ARMRAN TECHNOLOGY INCORPORATED

Feb 2025 - Dec 2025

Key Achievements:

As Head Technician at a laundromat service provider, I was responsible for site visits, machine installation and repair, logistics coordination, and client support. I provided prompt assistance to clients experiencing machine issues, guiding them through step-by-step troubleshooting solutions via messenger, SMS, or phone calls. I provided training and created a workflow for technician including - Documents handling, Ocular Visit, Machine Installation, Machine demo, Technical Support, Presentations and Reporting.

Amazon Virtual Assistant

Tonersworld Inc.

Feb 2021 - Dec 2024

Key Achievements:

I was responsible for managing my client's Amazon Store, which included - Product listing and Listing optimization via Amazon seller central, Creating and Managing Ads Campaign, Product image, editing using Photoshop, Product inventory and product repricing via listing mirror

Amazon FBAProduct DescriptionsProduct Listing OptimizationAdobe PhotoshopeBay

Amazon Virtual Assistant

Toy Cubby

Aug 2016 - Jan 2021

Key Achievements:

I was responsible for managing my client's Amazon Store, which included product listing, listing optimization, product image editing using Photoshop, Drop shipping and Logistic coordinator.

Amazon FBAProduct DescriptionsDropshippingAdobe PhotoshopProduct Listing OptimizationeBay

Quick Stats

Age34 years
ID VerificationVerified