Virtual assistantVirtual assistant
Ederson
ID Verified$1,700
per month
($10/hour)
Profile Description
Logistics professional with 7+ years of experience across transportation operations, compliance management, and team leadership. I currently lead the onboarding team at CloudTrucks, where I focus on turning operational data into action — building Salesforce reports and dashboards that cut processing time by roughly 40%, and partnering across teams to drive a 15% reduction in overall onboarding time.
Top Skills
Skills & Expertise
Skill Levels Explained:
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Customer Success
Data & Analytics
Human Resources
Virtual Assistance & Admin
Work Experience
Team Leader
Lean staffing
Jan 2024 - Oct 2026
Key Achievements:
Streamlined onboarding and offboarding workflows by building Salesforce reports that cut processing time by ~40%. Designed and maintained Salesforce reports for the department, giving the team real-time visibility into permit, IFTA, and onboarding operations. Led a cost-reduction initiative to recover equipment from offboarded drivers and redeploy it to new customers, achieving a ~40% equipment recovery rate through a structured outreach process. Scaled permit transaction handling to 4x the previous volume while consistently meeting KPIs.
Quick Stats
Education
Associate's Degree
Universidad autónoma del Caribe
2009 - 2013