Dynli

Onboarding Specialist

Dynli

ID Verified
1,000/mo
Iloilo City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Account Manager with extensive experience in customer-facing roles, specializing in client onboarding, training, cross-functional coordination, and post-launch support. Experienced in guiding clients through the onboarding process, ensuring successful product adoption, addressing account needs, and coordinating with internal teams to resolve issues efficiently. Strong background in building client relationships, managing ongoing accounts, and delivering a seamless customer experience from onboar...

Top Skills

Crisp · 2 yearsEmail Support · 2 yearsLanguage Teaching · 2 yearsLive Chat Support · 2 yearsLiveChat · 2 years

Skills & Expertise

Content & Writing

Blog WritingBeginner
CopywritingBeginner
Creative WritingBeginner
Email CopywritingBeginner
Product DescriptionsBeginner
ScriptwritingBeginner
Technical WritingBeginner

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
Social Media SupportIntermediate
Ticket ManagementIntermediate
Email SupportIntermediate
Video SupportIntermediate
Technical SupportIntermediate
CrispIntermediate
LiveChatIntermediate

Specialized Skills

OnboardingIntermediate
Language TeachingIntermediate

Work Experience

Account Manager/Onboarding Specialist

Defender/Acid POS

Jul 2023 - Present

Phone SupportEmail SupportTicket ManagementLive Chat SupportProduct DescriptionsEmail CopywritingTechnical SupportOnboardingCrispLiveChatVideo Support

Executive and Personal Assistant

Casa Privee/Miami Stem Cell

Feb 2026 - May 2026

Social Media SupportEmail CopywritingTechnical WritingCopywriting

Quick Stats

Age27 years
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

West Visayas State University

2018 - 2021