Virtual assistant/Customer supportVirtual assistant/Customer support
DOREEN
$650
per month
($4/hour)
Profile Description
Customer-focused ATD graduate with experience in customer service, accounting support, administration, and record keeping. Skilled in communication, problem-solving, data entry, and issue resolution, with Virtual Assistant training and a strong commitment to providing reliable remote support.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Work Experience
Customer service agent
CCI Kenya
Oct 2025 - Present
Key Achievements:
**Key Achievements – CCI Kenya** - Successfully handled customer inquiries and provided timely, professional support across customer service interactions. - Resolved customer issues efficiently while maintaining a positive customer experience. - Maintained accurate customer records and updated information in line with company procedures. - Developed strong communication, active listening, and problem-solving skills while working in a fast-paced environment. - Managed high volumes of customer interactions while remaining professional, organized, and customer-focused. - Built strong customer relationship management skills by addressing concerns, following up on issues, and ensuring customer satisfaction.