Doreen

Business Development Officer

Doreen

ID Verified
1,100/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a client service, sales support and stakeholder coordination professional with a degree in Economics and Statistics and experience across financial services, education and programme administration. Skilled in client communication, relationship management, responding to enquiries, coordinating follow-ups, maintaining accurate records and supporting payment and administrative processes. Experienced in engaging diverse stakeholders through telephone, email, WhatsApp and in-person communication...

Skills & Expertise

Customer Success

Data & Analytics

Specialized Skills

Virtual Assistance & Admin

Data EntryAdvanced
Travel PlanningIntermediate
Email ManagementIntermediate
CalendlyIntermediate
AsanaIntermediate
JiraIntermediate

Work Experience

Business Development Officer

Independent Language Examinations for Germany, Austria & Switzerland

May 2024 - Apr 2026

Job Responsibilities:

Supported relationships with universities, TVET institutions and other education-sector partners to facilitate access to training and examination services. Engaged prospective candidates and institutional stakeholders, responding to enquiries and explaining programme requirements, services, fees and processes. Followed up with prospective and existing participants on registrations, documentation,...

Phone SupportExcel (Advanced)Email SupportLead ManagementGoogle Sheets (Advanced)Video SupportSocial Media SupportEmail MarketingTikTok AdsTechnical Support

Quick Stats

Age28 years
GenderFemale
English LevelConversational
Other Languages
SwahiliFluent
ID VerificationVerified

Certifications

Project Management Professional