Virtual assistantVirtual assistant

I have over 6 years of customer service experience, primarily in the medical insurance and healthcare industry, including 1 year in a supervisory role. My expertise includes handling member inquiries, benefits explanation, eligibility verification, claims support, provider coordination, and resolving complex customer concerns. I am skilled in delivering exceptional customer experiences through effective communication, problem-solving, and attention to detail. In addition, I have experience usin... See more