Virtual Assistant, Data entry, customer service

Dikshya

300/mo
Kathmandu, Nepal
Looking for Part-time
4 hours/day
Availability: EU timezone

Profile Description

Detail-oriented and adaptable Business and Administrative Professional with a background in Business Information Management and practical experience across Virtual Assistance, Customer Service, Business Development, Sales, Data Entry, Accounting Support, Social Media Management, and Quality Assurance. Experienced in working with international clients in remote environments, managing client communication, following up with leads, qualifying prospects, scheduling meetings, maintaining records, con...

Top Skills

B2C Sales · <1 yearCold Calling · <1 yearCold Email Outreach · <1 yearEmail Support · <1 yearLead Management · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Lead ManagementBeginner

Sales & Business Development

Cold CallingBeginner
Cold Email OutreachBeginner
B2C SalesBeginner

Work Experience

Virtual Assistant

One team serves you

Aug 2026 - Present

Key Achievements:

* Managed client communication, lead follow-ups, and appointment scheduling. * Supported mortgage and credit-related administrative tasks and document collection. * Conducted online research and maintained accurate client and lead records. * Coordinated Zoom meetings and followed up with prospects professionally. * Provided reliable remote administrative support to international clients.

Sales Representative

AnbeTech Solutions

May 2026 - Aug 2026

Key Achievements:

* Generated and qualified leads through outbound calls and client follow-ups. * Successfully guided prospects through the signup and sales process. * Built strong customer relationships through clear and professional communication. * Managed lead information and follow-ups using Slack and digital tools. * Supported sales targets through consistent prospecting and customer engagement.

Customer service representative

Kalash Services

Apr 2026 - May 2026

Key Achievements:

* Assisted with customer inquiries and provided professional client support. * Supported CSR initiatives and community-focused activities. * Maintained accurate records and assisted with administrative documentation. * Coordinated with team members to ensure smooth execution of CSR activities. * Developed strong communication, teamwork, and organizational skills.

Parents counsellor

New Kibou boarding school

Apr 2025 - Feb 2026

Key Achievements:

* Guided parents through admissions, enrollment, and school-related inquiries. * Maintained accurate student records and admission documentation. * Communicated with parents professionally and addressed their concerns effectively. * Supported student admissions and helped improve the overall parent experience.

Quick Stats

Age24 years
English LevelFluent
Other Languages
HindiConversational
ID VerificationNot verified
Portfolio
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Education

Master's Degree

Pokhara university

2026 - present

Bachelor's Degree

Tribhuvan University

2019 - 2024