Customer Service RepresentativeCustomer Service Representative
Diana
ID Verified$750
per month
($4/hour)
Profile Description
Results-driven operations and customer support professional with over 3 years of experience spanning property management support, home care coordination, customer service, technical support, and team training. Demonstrated success in managing high-volume administrative processes, coordinating cross-functional communication, and delivering exceptional service while maintaining accuracy, compliance, and operational efficiency. Experienced in supporting property management operations through AppFo...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Virtual Assistance & Admin
Work Experience
Remote E-Commerce Specialist
Hume Health
Sep 2025 - May 2026
Program Trainer
Concentrix
Nov 2023 - Sep 2025
Key Achievements:
- Supported tenant and prospect communications, appointment scheduling, maintenance coordination, and property management operations using AppFolio, Salesforce, Google Workspace, and Microsoft 365. - Facilitated training, coached new hires, and monitored performance while supporting maintenance work order management, tenant record updates, and back-office operations.