Virtual AssistantVirtual Assistant
Eric
$1,000
per month
($6/hour)
Profile Description
I am very skilled when it comes to verbal and written communication, analyzation, decision making, critical thinking, facilitation, team development, very keen towards important details and versatile.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Subject Matter Expert
Concentrix
May 2024 - May 2026
Job Responsibilities:
Initially hired as a Customer Service Guest Specialist for phone and non phone and later upskilled to handle senior-level escalations requiring advanced problem-solving and customer management. Promoted to Subject Matter Expert (SME), providing guidance, product knowledge, and case recommendations to both new hires and tenured agents.
Quick Stats
Education
High-school
Dr Vincente F Gustilo Memorial National High School
2018 - 2020