Team Lead | Assistant Training Manager | Customer ServiceTeam Lead | Assistant Training Manager | Customer Service
Ciara
1,000/mo
Ormoc city, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since August 2026
Profile Description
I have over five years of combined experience in customer service, team leadership, operations, and AI training. Throughout my career, I've handled phone, email, and chat support, assisted customers with orders, reservations, tracking inquiries, and issue resolution, while always providing empathetic and professional service. I also have experience with social media management, responding to customer inquiries, processing orders, and ensuring a positive customer experience. In leadership roles, ...
Top Skills
Phone Support · 5 yearsCoaching & Mentoring · 3 yearsEmail Support · 3 yearsMonday.com · 3 yearsNotion · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Monday.comAdvanced
NotionAdvanced
Calendar ManagementIntermediate
Email ManagementIntermediate
Document ManagementBeginner
LinearBeginner
Specialized Skills
Coaching & MentoringAdvanced
Sales & Business Development
SalesforceIntermediate
Human Resources
SOP WritingBeginner
Customer Success
Phone SupportExpert
Email SupportAdvanced
Social Media SupportAdvanced
Quick Stats
Age23 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
EnglishConversational
ID VerificationNot verified
Portfolio
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