Administrative assistant/Customer service support

Christine

ID Verified
1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: EU timezone

Profile Description

I have experience in administrative support, customer service, office operations, IT support, and client communication. My background includes managing records and documents, coordinating meetings and schedules, handling customer inquiries, reconciling accounts, preparing professional documents, and providing technical and user support. I am highly organized, detail-oriented, reliable, and a fast learner. I am also comfortable using Google Workspace, Canva, and other digital tools, and I have e...

Top Skills

Data Entry · 4 yearsCanva · 2 yearsGoogle Sheets (Advanced) · 2 yearsCapCut · 1 yearEmail Management · 1 year

Skills & Expertise

Virtual Assistance & Admin

Data EntryAdvanced
Email ManagementIntermediate
Personal Assistant ServicesBeginner

Software Development

HTML5/CSS3Beginner

Design & Creative

CanvaIntermediate
CapCutIntermediate

Data & Analytics

Google Sheets (Advanced)Intermediate
Excel (Advanced)Beginner

AI & Automation

Claude/Anthropic APIBeginner

Customer Success

Phone SupportIntermediate
Social Media SupportIntermediate
Email SupportBeginner

Work Experience

Personal Assistant

Private

Feb 2026 - Sep 2026

Key Achievements:

- Successfully managed day-to-day administrative tasks and supported the coordination of meetings and schedules. - Reconciled accounts and maintained accurate financial records, helping ensure consistency and accountability. - Prepared and professionally formatted official letters, documents, and agreements, including customized letterheads. - Prepared and designed rental contract agreements and other administrative documentation. - Maintained organized and confidential records while ensuring documents were accurate, professional, and readily accessible. - Provided reliable administrative support, enabling smoother day-to-day operations and reducing the workload associated with routine office tasks.

Personal Assistant ServicesData EntryCanvaGoogle Sheets (Advanced)Excel (Advanced)

Customer Service

SOLIO RANCH

Feb 2024 - May 2025

Key Achievements:

- Developed and implemented social media strategies to strengthen the ranch’s online presence and audience engagement. - Created and managed engaging content across social media platforms, helping maintain consistent online communication. - Monitored social media performance and engagement metrics to identify opportunities for audience and follower growth. - Improved customer and audience engagement by responding to inquiries and maintaining active communication online. - Supported the promotion of Solio Ranch by creating content that showcased its activities, experiences, and brand identity.

CanvaCapCutGoogle Sheets (Advanced)Data Entry

Quick Stats

Age29 years
English LevelFluent
ID VerificationVerified

Certifications

Virtual Assistant
AI Essentials