Customer Service RepresentativeCustomer Service Representative

Christine

800/mo

Nairobi, Kenya

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$800

per month

($5/hour)

Member since July 2026

Profile Description

Customer Service Specialist with over five years of experience providing exceptional support across email, live chat, and phone in remote and fast-paced environments. Skilled in resolving customer inquiries efficiently while maintaining high customer satisfaction and consistently meeting performance metrics. Experienced with Zendesk, Shopify, Salesforce, Loop Returns, [link hidden], PVX Nimble, Slack, Google Workspace, and Microsoft Teams. Strong background in order management, technical trou...

Top Skills

Phone Support · 5 yearsZendesk · 5 yearsLiveChat · 4 yearsTicket Management · 4 yearsEmail Support · 3 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Phone SupportExpert

ZendeskExpert

Ticket ManagementAdvanced

LiveChatAdvanced

Live Chat SupportAdvanced

Email SupportAdvanced

Quick Stats

Age33 years

English LevelFluent

ID VerificationNot verified