Quality Assurance Analyst

Christian

1,000/mo
San Jose Del Monte, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Quality Assurance and Policy Expert with experience in content moderation, quality auditing, and policy enforcement within Trust & Safety operations. Skilled in evaluating moderation accuracy, conducting quality audits, identifying performance trends, and delivering coaching to improve policy compliance and operational excellence. Experienced in root cause analysis, cross-functional collaboration, and maintaining high-quality standards while meeting productivity targets. Backgroun...

Top Skills

Coaching & Mentoring · 1 yearPerplexity · 1 yearTicket Management · 1 yearData Entry · <1 yearDocument Management · <1 year

Skills & Expertise

Virtual Assistance & Admin

Data EntryBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner

Specialized Skills

Coaching & MentoringIntermediate

Customer Success

Ticket ManagementIntermediate

AI & Automation

PerplexityIntermediate

Quick Stats

Age26 years
English LevelFluent
ID VerificationNot verified