Virtual AssistantVirtual Assistant
Christian
ID Verified$640
per month
($4/hour)
Profile Description
Virtual Assistant skilled in operations, property management, lead generation, and customer support.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Sales & Business Development
Customer Success
AI & Automation
Work Experience
General Virtual Assistant
Archers Contact Solutions
Jan 2026 - Present
Key Achievements:
Supported executive and property management operations for a Boston-based firm Managed lead generation using Apollo and LinkedIn Sales Navigator. Supported email marketing campaigns through Mailchimp. Coordinated maintenance requests, vendors, and technicians using Buildium.
Maintenance Coordinator
Remote
Mar 2025 - Dec 2025
Key Achievements:
Coordinated and tracked maintenance work orders, ensuring timely assignment and completion. Dispatched technicians based on urgency, location, availability, and technical expertise. Liaised with property managers, tenants, technicians, and vendors to resolve maintenance issues. Obtained vendor quotes, scheduled repairs, and coordinated specialized maintenance services. Monitored work-order progress, documented updates, and escalated urgent issues to management. Maintained accurate maintenance records and followed up on completed work to ensure service quality.
Email Support
TaskUs
Aug 2024 - Mar 2025
Key Achievements:
Delivered real-time technical support for an AI technology platform, assisting users with product functionality, troubleshooting, and issue resolution. Guided customers in the effective adoption and use of AI tools, providing clear and user friendly technical assistance. Managed high-volume live chat, email queues, and support tickets using Intercom and other customer support platforms. Contributed to knowledge base development and support documentation to improve troubleshooting efficiency and customer experience. Applied basic AI tool knowledge, technical troubleshooting, and problem-solving workflows while managing multiple customer inquiries simultaneously.
Content Moderator
TaskUs
Jan 2021 - Aug 2024
Key Achievements:
I was able to train foreign newbies of the account and got recognition from the Operations Manager. Reviewed and moderated user-generated content, including sensitive and high-risk material, to enforce platform policies and community standards. Handled NCMEC reports and child-safety cases, applying established protocols with accuracy, discretion, and attention to detail. Investigated and took appropriate action on abusive, illegal, and policy-violating content, including warnings, suspensions, and account restrictions. Documented moderation decisions and case details accurately to support quality assurance, compliance, audits, and escalations. Collaborated with team members and leadership to maintain consistent, fair, and high integrity moderation standards in a fast-paced environment