Virtual assistant and medical billingVirtual assistant and medical billing

Key Achievements:

* Successfully managed and processed medical records requests while maintaining HIPAA compliance and patient confidentiality. * Coordinated with healthcare providers, insurance companies, and law enforcement agencies to obtain required medical documentation. * Reviewed and verified medical records and itemized billing for accuracy and completeness before submission. * Maintained accurate patient records and ensured timely follow-up on pending requests, helping improve turnaround times. * Resolved client inquiries professionally through email and phone, consistently delivering excellent customer service. * Managed multiple tasks simultaneously while meeting deadlines in a fast-paced healthcare environment. * Demonstrated strong attention to detail by minimizing documentation errors and ensuring compliance with client requirements.