Christ

Customer Service Representative, VA

Christ

500/mo
La Union, Philippines
Looking for Part-time
6 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have nearly six years of experience in customer service, managing inbound and outbound support for financial and delivery services. My roles at Capital One and DoorDash have shaped my skills. I perform well in fast-paced, customer-centered environments. I focus on resolving concerns quickly, communicating clearly, and providing high-quality service through chat, email, and phone. I enjoy positions that let me use my problem-solving skills, attention to detail, and ability to handle multiple ta...

Top Skills

Email Copywriting · 6 yearsExcel (Advanced) · 6 yearsGoogle Sheets (Advanced) · 6 yearsLive Chat Support · 6 yearsLiveChat · 6 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
LiveChatExpert
Technical SupportExpert

Content & Writing

Email CopywritingExpert

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Marketing & Growth

ChatGPT for MarketingAdvanced
Facebook Business ManagerAdvanced
TikTok AdsAdvanced
Meta Ads (Facebook/Instagram)Advanced

Virtual Assistance & Admin

Calendar ManagementAdvanced
Data EntryAdvanced
Email ManagementAdvanced
Document ManagementAdvanced

Work Experience

Customer Service Representative

DoorDash

Aug 2018 - Nov 2020

Live Chat SupportTechnical SupportPhone SupportEmail CopywritingLiveChatEmail ManagementDocument Management

Customer Service Representative

Capital One Bank of America

Jan 2016 - Aug 2018

Phone SupportLiveChatLive Chat Support

Quick Stats

Age29 years
English LevelFluent
ID VerificationNot verified