Virtual Assistant / Assistant Operations ManagerVirtual Assistant / Assistant Operations Manager

Key Achievements:

Career Progression: Progressed from Loan Administration to Executive Assistant and Assistant Operations Manager, demonstrating strong performance, adaptability, and the ability to take on increasing responsibilities. Executive Support: Provided nearly 7 years of dedicated support to the company’s founder, coordinating calendars, managing emails, organizing meetings, and facilitating podcast recordings and business activities. Operations Coordination: Supported daily business operations by coordinating administrative workflows, managing competing priorities, and helping ensure tasks and deadlines were handled efficiently. CRM Management and Data Accuracy: Maintained and updated CRM records, reviewed client information, and conducted regular audits to support accurate records and reliable follow-ups. Property Finance Administration: Assisted brokers with home loan applications, maintained client information, and coordinated administrative tasks throughout the loan process. Client Communication and Relationship Support: Managed client communications and follow-ups across multiple channels, helping maintain organized workflows and a positive client experience. Process and Team Support: Assisted with Loan Administration coverage, supported team members with administrative tasks, and helped maintain continuity across business operations. Adaptability and Multitasking: Successfully managed executive assistance, operations coordination, and property finance administration responsibilities while adapting to changing business priorities.