Virtual Assistant, Email Manager, Executive AssistantVirtual Assistant, Email Manager, Executive Assistant
Cheira
$800
per month
($5/hour)
Profile Description
As a strategic Compliance and Documentation professional, I bring nearly two years of specialized experience in high-stakes regulatory environments, bridging the gap between complex legal requirements and operational execution. My career began as a Customer Dispute Representative, where I developed a rigorous, investigative mindset, managing sensitive case files and ensuring every resolution adhered strictly to federal guidelines and internal audit standards. I successfully transitioned these an...
Skills & Expertise
Skill Levels Explained:
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Content & Writing
Data & Analytics
E-commerce & Marketplace
Customer Success
Work Experience
Customer Service Dispute Representative
Synchrony Global Inc.
Sep 2021 - Jun 2023
Job Responsibilities:
As Customer Service Dispute Representative at a finance company, we are primarily responsible for investigating, documenting, and resolving a wide variety of customer disputes, while meticulously ensuring all actions comply with relevant card network rules and financial regulations. Key achievements in this role often center on a combination of financial impact, operational efficiency, and custome...
Quick Stats
Education
Bachelor's Degree
Mindanao State University - Iligan Institute of Technology
2014 - 2020