Charlene

Administrative Assistant

Charlene

ID Verified
500/mo
Ormoc, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Dedicated operations assistant with 13+ years of experience in business center management, customer service, and administrative support. Skilled in Google Workspace, MS Office, POS systems, and maintaining accuracy with confidential data. Strong in multitasking, client relations, and process efficiency. Seeking to contribute reliability and hands-on problem-solving skills to a growing team.

Top Skills

Asana · <1 yearCalendar Management · <1 yearCalendly · <1 yearData Entry · <1 yearDocument Management · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Document ManagementBeginner
CalendlyBeginner
NotionBeginner
AsanaBeginner
TrelloBeginner

Work Experience

Business Center Operation Assistant

Multi Stores Corporation

Apr 2012 - Apr 2025

Key Achievements:

1. Processed bills payment transactions including utilities, credit cards, telecoms, insurances, government payments, and merchant services for 100+ customers daily 2. Assisted customers with complaints and inquiries ensuring resolution with high satisfaction rate 3. Responsible for daily sales reconciliation, cash handling, and depositing sales proceeds to the bank 4. Experienced in processing business permit applications and government document transactions 5. Maintained accurate transaction records and reports using MS Excel for daily and monthly reporting 6. Ensured compliance with company policies, cashiering procedures, and data privacy protocols

Calendar ManagementExecutive Assistant ServicesMeeting CoordinationData EntryEmail Management

Quick Stats

Age39 years
English LevelConversational
ID VerificationVerified