Charisse

Virtual Assistant

Charisse

ID Verified
400/mo
Marilao, Philippines
Looking for Part-time
4 hours/day
Availability: US / EU / Asia timezone

Profile Description

Versatile and results-driven professional with extensive experience bridging operations, team development, and data-driven support. Proven track record as a Real Estate Virtual Assistant managing end-to-end closing logistics, combined with deep expertise as a Corporate Trainer designing instructional curriculum and upskilling teams. Adept at leveraging CRM tools, advanced data tracking, and exceptional stakeholder management to optimize workflows, improve organizational performance, and drive bu...

Skills & Expertise

AI & Automation

Customer Success

Live Chat SupportIntermediate
Ticket ManagementIntermediate
Email SupportIntermediate
Technical SupportIntermediate
Lead ManagementIntermediate
LiveChatIntermediate
ZendeskBeginner
FreshdeskBeginner

Data & Analytics

Design & Creative

CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

Order ProcessingIntermediate
Order FulfillmentIntermediate

Human Resources

TimekeepingAdvanced

Real Estate Operations

MLS ManagementIntermediate

Sales & Business Development

Specialized Skills

Virtual Assistance & Admin

Work Experience

Virtual Assistant / Closer

The Salas Team Realtors

Jul 2025 - Jun 2026

Job Responsibilities:

End-to-End Transaction Coordination: Successfully managed and facilitated full-cycle real estate closing logistics for The Salas Team Realtors, including scheduling, overseeing signatures, and coordinating final distributions. Document Accuracy & Compliance: Prepared, reviewed, and audited critical closing documents and statements with high precision, ensuring flawless recording and filing of deed...

Phone SupportEmail SupportMLS ManagementCalendar ManagementEmail ManagementPersonal Assistant ServicesMeeting CoordinationDocument ManagementExecutive Assistant ServicesResearch & Information Gathering

Trainer

Concentrix PH

Sep 2022 - Jan 2026

Job Responsibilities:

Curriculum & Content Development: Designed and updated comprehensive instructional materials and interactive learning content aligned with departmental goals and evolving industry trends. High-Impact Program Delivery: Facilitated engaging training sessions using diverse, interactive methodologies to maximize learner retention and ensure the successful onboarding of new team members. Performanc...

Reinforcement LearningPhone SupportTechnical SupportExcel (Advanced)Presentation DesignTimekeepingGoogle Sheets (Advanced)OnboardingCorporate TrainingCoaching & Mentoring

Quick Stats

Age30 years
GenderFemale
English LevelFluent
Other Languages
EnglishFluent
ID VerificationVerified
Portfolio
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Education

Associate's Degree

Our Lady of Fatima University

2012 - 2018