Customer Service

Cerrina

500/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have 3 years of customer service experience with strong communication, problem-solving, and customer support skills. I’m reliable, adaptable, and customer-focused, with a strong work ethic and a willingness to learn. I’m confident I can contribute positively to the team and deliver excellent service.

Top Skills

Facebook Marketplace · 3 yearsEmail Support · 2 yearsPhone Support · 2 yearsOrder Processing · 1 yearZendesk · 1 year

Skills & Expertise

AI & Automation

PerplexityBeginner
Data LabelingBeginner

Customer Success

Email SupportIntermediate
Phone SupportIntermediate
ZendeskIntermediate
Live Chat SupportBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

Adobe PhotoshopBeginner
Adobe IllustratorBeginner
CanvaBeginner
Adobe Premiere ProBeginner
Final Cut ProBeginner

E-commerce & Marketplace

Facebook MarketplaceAdvanced
Order ProcessingIntermediate

Marketing & Growth

GoHighLevelBeginner
HubSpotBeginner

Virtual Assistance & Admin

Data EntryBeginner
Monday.comBeginner

Work Experience

Email support

Foundever

Mar 2020 - Jul 2021

Email SupportGoogle Sheets (Advanced)Adobe PhotoshopCanvaGoHighLevelZendeskData Labeling

Quick Stats

Age33 years
English LevelConversational
ID VerificationNot verified