Insurance Verification Specialist/Medical AdminInsurance Verification Specialist/Medical Admin
Celieto
ID Verified$1,500
per month
($9/hour)
Profile Description
Healthcare Virtual Assistant with 5+ years supporting U.S. practices in behavioral health and primary care. Skilled in insurance verification, prior authorizations, billing, and HIPAA compliance.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Specialized Skills
Virtual Assistance & Admin
Work Experience
Medical Receptionist (Patient Access Specialist)
Family Medical Center (Primary Care)
Oct 2024 - May 2026
Key Achievements:
• Managed 70+ daily calls, messages, and emails while handling scheduling and rescheduling for a 12-provider practice. • Maintained 100% accuracy in insurance verification, eligibility checks, and EHR record-keeping while verifying 25+ patients daily. • Supported behavioral health patients with sensitive intake, documentation, and chart preparation, including symptom self-report assessments routed to providers before appointments. • Coordinated referrals, prior authorizations, and intake documentation to keep treatment plans on schedule. • Named Top Agent for 3 consecutive months supporting Horizon BCBS providers with claims, eligibility, and appeals. • Cross-trained on multiple EHR/EMR platforms and payer portals, adapting quickly to new systems.