Customer Service Representative

caroline

500/mo
Kenya
Looking for Full-time
7 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer Service Representative with over 2 years of experience in account management, customer support, and operations coordination. Skilled in managing customer inquiries, resolving complaints, maintaining accurate CRM records, and building strong client relationships. Proven track record of improving customer retention, delivering excellent service, and collaborating with cross-functional teams to resolve issues efficiently. Known for strong communication skills, attention to detail, problem-...

Top Skills

Jira · 3 yearsTrello · 3 yearsCalendar Management · 2 yearsCalendly · 2 yearsDocument Management · 2 years

Skills & Expertise

Customer Success

Phone SupportIntermediate
ZendeskIntermediate

Virtual Assistance & Admin

TrelloAdvanced
JiraAdvanced
Calendar ManagementIntermediate
Executive Assistant ServicesIntermediate
Research & Information GatheringIntermediate
Meeting CoordinationIntermediate
Document ManagementIntermediate
CalendlyIntermediate
Data EntryBeginner
Personal Assistant ServicesBeginner

Quick Stats

Age28 years
English LevelFluent
ID VerificationNot verified