Carlo

Virtual Assistant

Carlo

ID Verified
800/mo
Malaybalay City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

The skills I have developed through my previous experiences include strong attention to detail, effective communication, accuracy, thoroughness, active listening, problem-solving, and time management. I am committed to understanding each situation carefully and providing personalized and practical solutions to every challenge. I believe these skills would allow me to contribute positively to the company by improving efficiency, maintaining quality, and supporting overall productivity. I am also...

Top Skills

Order Processing · <1 yearTax Preparation · <1 yearTechnical Support · <1 year

Skills & Expertise

Finance & Accounting

Tax PreparationBeginner

E-commerce & Marketplace

Order ProcessingBeginner

Customer Success

Technical SupportBeginner

Work Experience

Fund Assitant

SMSF Expert and Advisory

Aug 2025 - Jul 2026

Key Achievements:

I am responsible for assisting our clients in doing their company tax return.

Order processor

US Globe

Dec 2024 - Jun 2025

Key Achievements:

Processed and managed orders for toner cartridges and other printer supplies, serving both private and government offices while ensuring accurate order fulfillment and timely delivery.

Quality Analyst

VXI Global Holdings

Dec 2017 - Mar 2024

Key Achievements:

To evaluate our representatives’ calls with customers, ensuring that they adhere to company policies, procedures, and quality standards, while identifying and preventing any violations that may negatively impact the organization’s processes, customer experience, and core values.

Customer Service Representative

VXI Global Holdings

Nov 2016 - Dec 2017

Key Achievements:

To answer inbound calls and provide accurate solutions to customers

Quick Stats

Age34 years
English LevelConversational
ID VerificationVerified

Education

Bachelor's Degree

Ateneo de Davao University

2010 - 2015