Bobby

Customer Service Representative, Email Support, Data Entry

Bobby

1,000/mo
Goa, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Customer Service Representative (voice both inbound and outbound) for 14 years, Email Support experience total of 8 years, Data Entry experience of 2 years

Top Skills

Phone Support · 10 yearsCold Email Outreach · 8 yearsEmail Support · 8 yearsTicket Management · 8 yearsData Entry · 2 years

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportExpert
Ticket ManagementExpert
ZendeskBeginner
FreshdeskBeginner

Virtual Assistance & Admin

Data EntryIntermediate

Sales & Business Development

Cold Email OutreachExpert
SalesforceIntermediate
Cold CallingIntermediate

Work Experience

Customer Service Representative

Tires Easy LLC

Apr 2025 - Present

Key Achievements:

Hitting my weekly KPI's of AHT in calls, productivity of 90-90% and email target of 10 closed emails per hour

Email SupportTicket ManagementPhone SupportZendeskFreshdeskData EntryCold Email Outreach

Quick Stats

Age45 years
English LevelFluent
ID VerificationNot verified