Customer Service, Health Insurance AdvocateCustomer Service, Health Insurance Advocate
Bleselda
ID Verified$800
per month
($5/hour)
Profile Description
Customer-focused BPO professional with strong communication and problem-solving skills. Experienced in handling customer inquiries, resolving complaints, and maintaining high service quality in fast-paced environments. Skilled in using CRM tools, multitasking, and delivering excellent customer support. Committed to improving customer satisfaction and contributing to team success. Work Setup: Remote Schedule: Open to shifting schedules including night shift Employment Type: Full-time Preferred R...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
Sales & Business Development
Specialized Skills
Work Experience
Healthcare Advocate
Concentrix Philippines Inc
Jul 2025 - Mar 2026
Key Achievements:
Awarded Top Advocate for achieving KPIs while maintaining an excellent attendance record.
PCN Advisor
Emapta Services
Dec 2022 - Mar 2025
Key Achievements:
Recognized as a top-performing teammate for consistently meeting KPIs with perfect attendance. Received recognition for delivering 100% consistent quality performance and efficiency.
Customer Service Advisor
Convergys Philippines Inc
Jun 2012 - May 2022
Key Achievements:
Acknowledged as a Top Teammate for strong KPI performance and no attendance issues. Achieved 100% quality with consistent performance. Commended for active involvement in NCSAT.
Executive Assistant
Aegis People Support
Dec 2010 - Sep 2011
Customer Service Representative
Sitel Philippines Inc
Oct 2008 - Jun 2010
Key Achievements:
Recognized for outstanding KPI achievement and consistent, issue-free attendance as a Top Agent. Recognized for achieving a perfect quality score.
Quick Stats
Education
Associate's Degree
Informatics Computer Institute
2000 - 2001