Bertha

Administrative virtual assistant

Bertha

ID Verified
500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Reliable professional skilled in customer support, virtual assistance, data entry, and administration.

Top Skills

Calendar Management · <1 yearCalendly · <1 yearClickUp · <1 yearData Entry · <1 yearDocument Management · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
Document ManagementBeginner
Email ManagementBeginner
ClickUpBeginner
Monday.comBeginner
TrelloBeginner
NotionBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
LiveChatBeginner
Video SupportBeginner

Work Experience

Customer service agent

Zillions credit limited

Apr 2023 - Jul 2025

Key Achievements:

Maintained professional customer service while handling client enquiries, follow-ups, and accurate data entry across both on-site and remote work.

LiveChatPhone SupportDocument ManagementResearch & Information GatheringData EntryLive Chat SupportEmail Support

Quick Stats

Age24 years
English LevelFluent
ID VerificationVerified
Portfolio
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