Virtual Assistant

Bernice

ID Verified
700/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Motivated Virtual Assistant with a strong foundation in email and calendar management, travel coordination, and CRM tools. Quick to learn new systems, highly organized, and dedicated to providing dependable, efficient support so clients can focus on what matters most.

Top Skills

Calendar Management · <1 yearCalendly · <1 yearData Entry · <1 yearDocument Management · <1 yearEmail Management · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
TrelloBeginner

Work Experience

Travel consultant

Asap tickets

Apr 2023 - Sep 2024

Key Achievements:

Managed travel bookings, itineraries, and customer inquiries while providing personalized travel solutions. Skilled in organization, communication, problem-solving, and record management, with a proven ability to ensure customer satisfaction, handle last-minute changes, and build strong client relationships.

Email SupportLive Chat SupportData EntryCalendar ManagementExecutive Assistant ServicesDocument ManagementEmail ManagementTravel PlanningResearch & Information GatheringMeeting CoordinationTrelloCalendlyPersonal Assistant Services

Quick Stats

Age27 years
English LevelFluent
ID VerificationVerified
Portfolio
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