Bernadette

Virtual Assistant, Digital Marketing Expert

Bernadette

ID Verified
1000/mo
Karen, Kenya
Looking for Full-time
7 hours/day
Availability: US timezone

Profile Description

I excels in email management, research, and data entry, efficient communication and task delivery. I am Fluent in English, possesses strong organizational skills and a background in marketing. My educational qualifications include a degree in Molecular & Cell Biology and certification in digital marketing, providing a solid foundation for a diverse range of projects.

Top Skills

Creative Writing · 6 yearsEmail Support · 6 yearsTechnical Writing · 6 yearsBlog Writing · 4 yearsCanva · 1 year

Skills & Expertise

Customer Success

Social Media SupportIntermediate
Email SupportExpert

Content & Writing

Creative WritingExpert
Technical WritingExpert
WordPressIntermediate
Blog WritingAdvanced

Marketing & Growth

Google AdsIntermediate
LinkedIn AdsIntermediate
TikTok AdsIntermediate
ChatGPT for MarketingIntermediate
Content MarketingIntermediate
Meta Ads (Facebook/Instagram)Intermediate
Facebook Business ManagerIntermediate

Design & Creative

CanvaIntermediate

Work Experience

Freelance Data Entry Specialist

Fiverr

Apr 2019 - Present

Key Achievements:

Actively engaged with clients to manage projects. Completed data entry projects with 99–100% accuracy. Cleaned datasets and maintained reports. Conducted online research and compiled structured documents. Delivered high-quality support with excellent client reviews.

Medical Sales Representatives

Europa Healthcare Limited

Aug 2023 - Sep 2025

Key Achievements:

Exceeded client service expectations by effectively promoting and selling pharmaceutical products to healthcare professionals, achieving a 15% increase in sales within the assigned territory. ● Streamlined sales operations by coordinating schedules, arranging meetings, and managing follow-up communications, resulting in a 10% reduction in administrative time. ● Improved sales efficiency by maintaining detailed records of customer interactions, sales calls, and territory activities using digital tracking tools, leading to a 5% increase in lead conversion rates. ● Enhanced product understanding by delivering engaging presentations and organizing educational events, resulting in a 20% increase in customer engagement and product knowledge. ● Built strong professional relationships and facilitated knowledge-sharing with healthcare stakeholders, fostering collaborative partnerships that expanded market reach by 8%.

Email SupportCreative WritingTechnical WritingContent Marketing

Research Intern

Kenya Institute of Primate Research

May 2022 - Jun 2023

Key Achievements:

Performed data entry, data cleaning, and analysis. Conducted PCR and maintained digital lab records. Prepared research summaries and weekly reports. Supported vaccine development documentation. Maintained laboratory equipment and bio-banking, ensuring a safe and efficient research environment and adhering to strict biosafety protocols. Developed SOPs (Standard Operating Procedures) for research and projects. Co-organized scientific research conferences for local and international scientists. organized travel itinerary for international conference attendees from airport transfer, to accommodation and schedule management.

Technical WritingCanvaBlog Writing

Quick Stats

Age26 years
English LevelFluent
Other Languages
EnglishFluent
ID VerificationVerified
Portfolio
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Certifications

Digital Marketing Certified
Virtual Assistant

Education

Master's Degree

Kenyatta University

2017 - 2021