Customer support specialist

Benard

2,400/mo
Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Sales and finance professional with 6+ years of experience across outbound sales, accounts payable, and customer operations. Currently driving business development at Call Centre Solution Africa, with a background that includes 3 years processing high-volume AP transactions with 100% SAP accuracy and 2 years sustaining a 92% KPI score across 60+ daily customer interactions at CCI Kenya. Comfortable working independently, managing full sales cycles, and keeping financial records clean enough ...

Top Skills

Customer.io · 4 yearsEmail Support · 4 yearsIntercom · 4 yearsLiveChat · 4 yearsPhone Support · 4 years

Skills & Expertise

Customer Success

Email SupportAdvanced
Technical SupportAdvanced
Phone SupportAdvanced
Ticket ManagementAdvanced
ZendeskAdvanced
IntercomAdvanced
LiveChatAdvanced
Customer.ioAdvanced
Live Chat SupportAdvanced

Quick Stats

Age30 years
English LevelFluent
ID VerificationNot verified