Customer Service RepresentativeCustomer Service Representative
Beatrice
$500
per month
($3/hour)
Profile Description
I have 5 years of experience in digital customer service and sales. I have learnt several kills in my previous roles which give the confidence to interact with customers from different backgrounds.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Customer Associate
Sportybet Kenya
May 2025 - Present
Key Achievements:
I handle customer's queries via live chat, phone call and email. Ever since I started working with Sportybet, I have interacted with many customers from different background which has helped me improve in my problem solving skills. I am now able to handle all the customer's queries with ease.
Customer Service Representative
Majorel Kenya now known as Teleperformance
Jun 2022 - May 2025
Key Achievements:
My main role was responding to customer's through live chat, emails and phone calls
Customer Care Agent
Jumia Kenya
Jan 2021 - Jun 2022
Key Achievements:
Responded to customer's queries through chats, emails, phone calls. I also responded to customers through social media pages i.e Facebook, Instagram and whatsap
Quick Stats
Education
Certificate
Generation Kenya
2022 - 2022