Virtual Assistant, Customer Support, Leasing AssistantVirtual Assistant, Customer Support, Leasing Assistant
Arianne
ID Verified$800
per month
($5/hour)
Profile Description
I’m a dependable, detail-focused professional who takes pride in keeping things organized, efficient, and on schedule. I believe smooth processes don’t happen by accident—they happen because someone is paying attention. I stay organized and focused even when priorities shift, making sure tasks are completed accurately and on time. I’m comfortable managing multiple responsibilities at once and adjusting quickly when plans change. While I keep things professional, I also bring a positive attitude ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Virtual Assistance & Admin
Specialized Skills
Work Experience
CUSTOMER SUPPORT
Real Property Management Pros (RPMP)
Mar 2023 - Oct 2026
Key Achievements:
Tenant Communication, administrative work, customer service, and leasing coordination. Prepare and send lease agreements, addenda, and renewals for signature. Provide support for tenant questions, maintenance requests, and lease-related issues. Respond to inquiries from prospective tenants via phone, email, or online platforms.
ORDER TAKER/ENTRY CUSTOMER SUPPORT
AGENTS ONLY
2022 - 2022
Key Achievements:
Take customer orders accurately via phone. Enter orders into the system or database, ensuring accuracy and completeness. Confirm order details (product, quantity, price, delivery info) with customers. Answer basic questions about products, services, pricing, and order status. Use order management systems or ERP software to log and process orders. Resolve minor order-related issues (delays, backorders, incorrect entries).
CUSTOMER RETENTION SPECIALIST
TOTAL CLIENT CONNECT (TCC)
2022 - 2022
Key Achievements:
Negotiate with customers to renew contracts and retain business. Resolve customer issues or complaints to prevent cancellations or account closures. Recommend promotions, loyalty programs, or service upgrades to retain customers. Help reactivate dormant or canceled accounts. Handle escalations from support teams or unhappy clients.
Quick Stats
Certifications
Education
Associate's Degree
TESDA
2011 - 2012
High-school
Our Lady of Caysasay Academy
2009 - 2010