Recruiter / Admin VARecruiter / Admin VA
Arianne
$700
per month
($4/hour)
Profile Description
Reliable Virtual Assistant with experience in customer support, outreach, scheduling, recruitment coordination, and administrative tasks for remote teams. Worked with a US-based startup managing applicant tracking, follow-ups, spreadsheets, and communication workflows. Also handled high-volume customer service in a BPO setting with a 95% Customer Satisfaction Score. Comfortable using Google Workspace, Microsoft Office, Canva, ChatGPT, Zoom, and Discord. Flexible with US and AU timezones and read...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
Human Resources
Virtual Assistance & Admin
Work Experience
Recruiter/Virtual Assistant
Next Sapien
Mar 2024 - Apr 2025
Key Achievements:
● Screened and tracked 200-500 contractor applications per project through Fiverr, LinkedIn, and Facebook Groups and maintained recruitment records in Google Sheets for supervisor reporting. ● Sent 200-500 weekly outreach messages to potential contractors across multiple hiring platforms, supporting remote recruitment campaigns and candidate follow-ups. ● Managed applicant tracking spreadsheets and documented recruiter-candidate conversations for projects handling up to 500 applicants at a time. ● Performed BugBug quality assurance testing on website flows, login systems, and newly released app features at the start and end of each shift, contributing to an estimated 50-70% improvement in issue detection and workflow accuracy. ● Reviewed and labeled 5-10 chat records per shift to support data organization and quality control processes. ● Created 1-2 weekly recruitment graphics and AI-generated promotional content for LinkedIn and Facebook hiring campaigns, contributing to an estimated 50% increase in engagement and candidate inquiries. ● Coordinated contractor email follow-ups, task status reporting, and travel-related spreadsheet organization to support daily administrative operations for remote supervisors.
Customer Service Representative
IQOR
Oct 2023 - Feb 2024
Key Achievements:
● Handled 30-70 daily inbound calls for a US credit card account during 8-hour voice support shifts while maintaining a 95% Customer Satisfaction Score and 90% Quality Assurance rating. ● Processed 20-30 daily escalations and department transfers involving fraud concerns, account verification issues, and supervisor requests. ● Maintained an Average Handle Time (AHT) between 2-3 minutes while resolving account inquiries and documenting customer concerns accurately. ● Delivered clear account assistance and issue resolution in a high-volume BPO environment, supporting efficient customer routing and reduced repeat follow-ups.