Customer Support + Admin Experience | 10+ Years | US Clients

Aphriel

800/mo
Bulacan, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated Virtual Assistant and Customer Service Professional with 10+ years of experience supporting clients across insurance, healthcare, e-commerce, gaming, telecommunications, and data management industries. Proven expertise in appointment setting, customer support, email management, administrative tasks, data research, and account resolution. Highly organized, detail-oriented, and experienced in working remotely while maintaining productivity and excellent customer service standards.

Top Skills

Monday.com · 2 yearsOrder Processing · 2 yearsCalendar Management · <1 yearDocument Management · <1 yearEmail Management · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner

E-commerce & Marketplace

Order ProcessingIntermediate

Virtual Assistance & Admin

Monday.comIntermediate
Calendar ManagementBeginner
Document ManagementBeginner
Email ManagementBeginner
Executive Assistant ServicesBeginner

Quick Stats

Age33 years
English LevelFluent
ID VerificationNot verified