Real Estate Cold Caller

Ansie

1,200/mo
Santa Rosa, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have over 10 years of experience in customer service and call center operations, and for the past five years, I’ve specialized in cold calling, lead generation, and sales, particularly in the U.S. real estate industry. In my previous role, I handled around 80 to 120 outbound calls and approximately 150 live chats every day, speaking with U.S. property owners who were potentially interested in selling their homes. My responsibilities included building rapport, identifying qualified leads, unde...

Top Skills

Phone Support · 10 yearsData Entry · 5 yearsEmail Management · 5 yearsEmail Support · 5 yearsLive Chat Support · 5 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportExpert
Email SupportExpert

Real Estate Operations

Real Estate ListingExpert

Virtual Assistance & Admin

Email ManagementExpert
Data EntryExpert

Work Experience

Senior Lead Finder / Assistant Transaction Coordinator

Hall Of Fame Home Buyers LLC

May 2021 - Sep 2026

Key Achievements:

I’ve specialized in cold calling, lead generation, and sales, particularly in the U.S. real estate industry. I handled around 80 to 120 outbound calls and approximately 150 live chats every day, speaking with U.S. property owners who were potentially interested in selling their homes. My responsibilities included building rapport, identifying qualified leads, understanding sellers’ needs and motivations, handling objections, presenting cash offers, and following up with prospects who weren’t ready to sell yet. I was also given Team Leader responsibilities, where I monitored the quality of calls and chats, coached team members, and tracked warm leads and closings. This helped me develop strong communication, leadership, problem-solving, and sales skills.

Live Chat SupportPhone SupportEmail SupportReal Estate Listing

Team Leader

iQor

Jan 2017 - Feb 2021

Key Achievements:

As a Team Leader, my responsibilities included monitoring the quality of my team members’ calls and chats, providing coaching and constructive feedback, and helping them improve their communication and lead-conversion skills. I also tracked our warm leads, monitored their progress, and followed up on potential opportunities and closings. I made sure the team stayed focused on their goals, maintained good customer interactions, and followed the proper process. I also supported team members when they faced difficult situations or needed guidance. Overall, my role was to help the team perform better while maintaining quality and consistency.

Phone Support

Quick Stats

Age40 years
English LevelConversational
ID VerificationNot verified