Medical virtual assistant/intake scheduler/insurance coordinMedical virtual assistant/intake scheduler/insurance coordin
Angel
$1,100
per month
($6/hour)
Profile Description
I’m a Healthcare Virtual Assistant with over 8 years of experience in medical intake, insurance verification, billing, claims, and prior authorizations. I support U.S. healthcare providers with accurate documentation, payer coordination, and HIPAA-compliant workflows. I’m reliable, detail-oriented, and known for calm, professional communication and strong ownership of my work.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Work Experience
Prior authorization specialist
Outsource USA
Jan 2025 - Dec 2025
Key Achievements:
Managed insurance claims and prior authorizations for ABA therapy services, ensuring timely approvals, accurate documentation, and payer compliance. Verified eligibility, reviewed clinical records, resolved claim denials, and used tools such as CentralReach, ClickUp, and insurance portals to streamline workflows and support accurate reimbursement.
senior intake coordinator
MedAssist
Apr 2021 - Dec 2024
Key Achievements:
Managed appointment scheduling and patient referrals, maintained accurate EMR documentation, and verified insurance eligibility and benefits. Handled patient, provider, and insurance communications, processed and tracked insurance claims, followed up on denials, and ensured full compliance with HIPAA and payer guidelines.
Technical support
VXI Global
Dec 2017 - Jun 2018
Key Achievements:
Delivered professional phone-based customer service, resolved customer concerns, and supported sales efforts by promoting products and services to new and existing clients.
Account receivable
Alorica Davao
May 2016 - Dec 2017
Key Achievements:
Managed accounts receivable by tracking payments, following up on overdue balances, resolving billing issues, negotiating payment plans, and maintaining accurate financial records.