Andrew

Sales & Marketing Strategist | Customer Experienc

Andrew

280/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: EU / Asia timezone

Profile Description

Sales & Marketing Strategist and IT Diploma holder offering a unique blend of commercial results and technical literacy. Expert in Customer Experience and Relationship Development. Certified AWS Blockchain Node Runner and proficient in Digital Marketing and ICDL skills (Spreadsheets, Databases). Multilingual (English, Swahili, Kikuyu). A self-motivated, future-proof hire ready for digital business challenges.

Top Skills

A/B Testing · <1 yearBlog Writing · <1 yearCreative Writing · <1 yearCustomer.io · <1 yearEmail Copywriting · <1 year

Skills & Expertise

Content & Writing

Blog WritingBeginner
Creative WritingBeginner
Email CopywritingBeginner
WordPressBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner
Google Analytics 4Beginner
A/B TestingBeginner

E-commerce & Marketplace

Order ProcessingBeginner
Facebook MarketplaceBeginner

Work Experience

Sales person

Shop and buy limited

Jul 2024 - Present

Key Achievements:

I was highly conversant with customer with non English speaking customers who ordered things from the company website . I got to serve other while growing and learning new languages . Worked well under high pressure.

Creative WritingBlog WritingEmail CopywritingPhone SupportSocial Media SupportEmail SupportCustomer.ioGoogle Sheets (Advanced)Order ProcessingFacebook MarketplaceWordPressTicket ManagementTechnical Support

Delivery Rider

Ebee Kenya

Apr 2024 - Jun 2024

Key Achievements:

I got to learn how to meet quick deadlines and how to manage my time to meet clients expectations.

Customer.ioTicket ManagementLive Chat Support

Quick Stats

Age22 years
English LevelFluent
ID VerificationNot verified

Certifications

Google manage security risks
International Computer Drivers License
E-commerce and E-Business