ICT & Digital Strategy SpecialistICT & Digital Strategy Specialist

Job Responsibilities:

As a Chatter at Chatting Wizard, I engage in real-time online conversations to enhance client interaction, brand engagement, and customer satisfaction. I maintain a professional and friendly tone while responding to inquiries, promoting our content, and building positive relationships with customers through personalized communication. I also monitor chat performance metrics and provid feedback to... more...

Job Responsibilities:

As an Online Customer Engagement Officer at Scale Talent Management, I managed and nurtured client interactions across digital platforms to enhance user satisfaction and brand loyalty. I responded promptly to customer inquiries, provided information about services, and resolved issues with professionalism and efficiency. I also contributed to the company’s online presence by monitoring engagement... more...

Job Responsibilities:

As a Digital Strategist and Customer Service Representative at Osona Yarns Limited, I developed and executed online marketing strategies to increase brand visibility and customer engagement across social media and e-commerce platforms. I managed digital content creation, promotions, and analytics to drive sales and strengthen the company’s online presence. In addition, I provided responsive and pr... more...

Job Responsibilities:

, I assisted in managing internal and external communication activities, including drafting press releases, social media updates, and official correspondence. I supported event coordination, media coverage, and content creation to enhance public awareness of county programs and initiatives. I also helped maintain the county’s digital presence by monitoring engagement and ensuring consistent brandi... more...

Job Responsibilities:

Accurately entered and updated birth and death records into the national civil registration database, Verified and validated source documents to eliminate errors, Maintained confidentiality and security of sensitive personal information in compliance with government data protection policies, Collaborated with registration officers and supervisors to resolve discrepancies and confirm the accuracy o... more...

Job Responsibilities:

Provided technical support and maintenance for the KIEMS (Kenya Integrated Elections Management System) kits, ensuring all devices were functional before and during election activities, Trained and supported polling officials on the correct operation of KIEMS kits, improving efficiency and reducing errors during the voting process, Ensured secure handling and updating of election data, maintaining... more...

Job Responsibilities:

Provided technical support and maintenance, Installed, configured, and repaired computer systems, peripherals, and networks to optimize performance and reliability, Taught computer applications packages, Developed customized training materials and delivered hands-on sessions that enhanced learners’ understanding and confidence in using technology, Assisted in system upgrades and troubleshooting, c... more...