Loan Processor, Customer Support Specialist

Amiel

1,000/mo
Cavite City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer service and operations professional with nearly a decade of experience across customer support, BPO, remote operations, fraud management, data interpretation, and account management. Experienced in handling inbound and outbound calls, email and chat support, case management, customer complaints, and complex customer concerns while maintaining a strong focus on accuracy, efficiency, and customer satisfaction. Proven experience supporting Australian customers through Telstra, managing fra...

Top Skills

Zendesk · 3 yearsAsana · <1 yearClickUp · <1 yearData Entry · <1 yearDocument Management · <1 year

Skills & Expertise

Customer Success

ZendeskAdvanced
Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner

E-commerce & Marketplace

ShopifyBeginner
Facebook MarketplaceBeginner

Virtual Assistance & Admin

Data EntryBeginner
Email ManagementBeginner
Document ManagementBeginner
AsanaBeginner
TrelloBeginner
Monday.comBeginner
ClickUpBeginner

Work Experience

Social Media Manager/ Customer Support

Brightminds

Apr 2025 - Feb 2026

Ticket ManagementSocial Media SupportEmail ManagementClickUp

L2 Income Verifier / Loan Processor

Extend Your Team

Apr 2022 - May 2023

Ticket ManagementDocument ManagementAsanaZendeskEmail Management

Quick Stats

Age34 years
English LevelFluent
ID VerificationNot verified