Alyssa

Virtual Assistant

Alyssa

ID Verified
852/mo
Tarlac City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

My objective is to secure a demanding and strategically important position as a Virtual Assistant, where my well-developed expertise can be fully utilized to drive significant operational improvements for entrepreneurs and small-to-medium enterprises. I bring a robust skill set encompassing proactive administrative support, sophisticated e-commerce platform management (including listing optimization and inventory tracking), and strategic social media management focused on engagement and growth. ...

Skills & Expertise

Design & Creative

CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

Data & Analytics

AI & Automation

DALL-EBeginner

Work Experience

Customer Service

Sutherland Global Services

Jan 2017 -

Job Responsibilities:

·As a Customer Representative for FTD, we are providing customer support via calls, emails, and chats by assisting with order placement, tracking, modifications, and issue resolution for floral and gift deliveries. Ensured high customer satisfaction by coordinating with florists, managing records through CRM systems, and delivering consistent service aligned with FTD standards—especially during pe...

CanvaShopifyCapCutFacebook MarketplaceTikTok Shop

Treasury Assistant

Super Shopping Market Inc

Oct 2013 - Sep 2016

Job Responsibilities:

Handled sales collection and payment processing for the assigned division, including accepting tenant payments and issuing official receipts. Conducted daily cash reconciliation, verified deposits, and maintained accurate sales reports. Also supported inventory control and performed customer service tasks at the service counter, including Western Union and foreign exchange transactions. In additi...

Google Sheets (Advanced)Excel (Advanced)

Quick Stats

Age35 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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