Virtual AssistantVirtual Assistant
Alyssa
ID Verified$852
per month
($5/hour)
Profile Description
My objective is to secure a demanding and strategically important position as a Virtual Assistant, where my well-developed expertise can be fully utilized to drive significant operational improvements for entrepreneurs and small-to-medium enterprises. I bring a robust skill set encompassing proactive administrative support, sophisticated e-commerce platform management (including listing optimization and inventory tracking), and strategic social media management focused on engagement and growth. ...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Data & Analytics
AI & Automation
Work Experience
Customer Service
Sutherland Global Services
Jan 2017 -
Job Responsibilities:
·As a Customer Representative for FTD, we are providing customer support via calls, emails, and chats by assisting with order placement, tracking, modifications, and issue resolution for floral and gift deliveries. Ensured high customer satisfaction by coordinating with florists, managing records through CRM systems, and delivering consistent service aligned with FTD standards—especially during pe...
Treasury Assistant
Super Shopping Market Inc
Oct 2013 - Sep 2016
Job Responsibilities:
Handled sales collection and payment processing for the assigned division, including accepting tenant payments and issuing official receipts. Conducted daily cash reconciliation, verified deposits, and maintained accurate sales reports. Also supported inventory control and performed customer service tasks at the service counter, including Western Union and foreign exchange transactions. In additi...