Alyssa

Medical Virtual Assistant

Alyssa

1,200/mo
Muntinlupa, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Detail-oriented Medical Virtual Assistant with over 5 years of experience supporting US-based healthcare and legal teams. Extensive background in medical records retrieval, insurance verification, patient coordination, data entry, and HIPAA-compliant documentation. Proven ability to manage high-volume requests, follow up with medical providers, and maintain accurate electronic records. Experienced in working remotely with strong English communication skills, excellent attention to detail, and th...

Skills & Expertise

Customer Success

Specialized Skills

AI & Automation

Edge AIAdvanced
OpenAI APIAdvanced
Azure OpenAIAdvanced
Copy.aiIntermediate

Content & Writing

Data & Analytics

Design & Creative

Marketing & Growth

Work Experience

Medical Records Retrieval

US LAW FIRM

Apr 2022 - Sep 2025

Job Responsibilities:

Handled Social Security Disability Appeals by contacting hospitals and providers to request medical records, ensuring accuracy and completeness, updating systems, sending follow-ups, and maintaining strict confidentiality and compliance with privacy laws.

Email SupportPhone SupportGoogle Sheets (Advanced)Excel (Advanced)

Healthcare Associate

Hinduja Global Solutions

Aug 2019 - Jan 2022

Job Responsibilities:

I handled all incoming and outbound calls, performed insurance verification, checked dental eligibility and benefits, processed insurance claims, and managed emails efficiently.

Phone SupportEmail Support

Quick Stats

Age28 years
GenderFemale
English LevelFluent
ID VerificationNot verified

Certifications

BS Psychology

Education

Bachelor's Degree

Don Bosco Global

2014 - 2018