Video Editor/ Customer Support SpecialistVideo Editor/ Customer Support Specialist
Alvie
ID Verified$600
per month
($3/hour)
Profile Description
Tech‑savvy and detail‑oriented professional with strong experience in video editing, customer support, and CRM tools such as Salesforce. Skilled at managing projects independently, optimizing workflows, and delivering high‑quality results under minimal supervision. Proficient in troubleshooting, captioning, and adapting content for TikTok, Instagram Reels, Facebook, and YouTube Shorts. Passionate about leveraging AI tools, analytics, and creative storytelling to produce engaging short‑form conte...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
Virtual Assistance & Admin
Work Experience
Customer Support Specialist
Choice Home Warranty
Jun 2023 - Sep 2024
Key Achievements:
Answering inbound calls regarding service for HVAC, heating systems, plumbing, and appliances. Assisting homeowners in creating ticket regarding their service and providing updates in a timely manner.
Customer Support Specialist
American Home Shield
Oct 2018 - Dec 2022
Key Achievements:
My responsibilities is to support customer's concern via inbound calls, outbound calls, and email. Ensuring that customer's will be updated regarding their services.