Virtual assistant and sales agent and customer service

Julius

320/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Work Experience Summary Experienced in laboratory assistance, sales, customer service, and telemarketing, with a background in Analytical Chemistry and Biochemistry. Skilled in laboratory procedures, sample preparation, documentation, customer engagement, lead generation, product promotion, and handling customer objections. Through experience at KEFRI, GTBank, Brightways Solutions, and Nobel Lending, I have developed strong analytical, communication, problem-solving, and interpersonal skills. I...

Top Skills

Phone Support · 4 yearsEmail Support · 3 yearsB2B Sales · <1 yearCalendar Management · <1 yearCold Calling · <1 year

Skills & Expertise

Content & Writing

Product DescriptionsBeginner

Customer Success

Phone SupportAdvanced
Email SupportAdvanced
Video SupportBeginner
Social Media SupportBeginner
LiveChatBeginner
Customer.ioBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Monday.comBeginner

Specialized Skills

Legal ResearchBeginner
Terms & ConditionsBeginner

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
Proposal WritingBeginner
SalesforceBeginner
Zoho CRMBeginner

Work Experience

Direct sales agent

Gt bank Kenya

May 2026 - Present

Key Achievements:

Engaged potential customers and promoted banking products and services. Explained product benefits and responded to customer inquiries. Built customer relationships and supported customer acquisition.

Product DescriptionsCustomer.ioLiveChatCalendar Management

Telemarketing

Nobel lending ltd

Jan 2026 - May 2026

Key Achievements:

Made outbound calls to prospective customers. Introduced lending services and communicated product information. Handled customer objections and developed persuasive communication skills.

B2B SalesCold CallingCold Email OutreachLead GenerationTerms & ConditionsSalesforce

Quick Stats

Age22 years
English LevelFluent
ID VerificationNot verified

Education

Certificate

The Nairobi National Polytechnic

2023 - present